Accessing Clever Clinic
What is Clever Clinic & how do you get it? Read up on what you need and the app requirements to get up and running.
What is Clever Clinic & how do you get it? Read up on what you need and the app requirements to get up and running.
Clever Clinic is a free app for Healthxchange customers designed to transform patient interactions. It automates the consultation process, provides evidence of compliance with best practice and will help drive business and is essential tool to mitigate medico-legal issues and challenges.
Clever Clinic can be downloaded from the Apple App Store, just visit the Apple App Store on the iPad you want to install Clever Clinic on and download.
Clever Clinic is free to Healthxchange Group customers. To fully activate and use the application you will need a Healthxchange Online Account.
You are free to stop using Clever Clinic at any time and for any reason, please see the security and data protection section below for more details.
An iPad, normal computer and an internet connection are required. Clever Clinic is an iOS app, meaning it needs an Apple device to run on. The design of Clever Clinic has been optimised for the iPad Pro models. It will run on iPads with smaller screen sizes however this can introduce more scrolling of screen elements.
Yes – many of the admin features of the Clever Clinic are available online, designed to be accessed by clinic support staff. We recommend using Chrome to access the web admin portal.
During the set up process of Clever Clinic you will need to link the app to your Healthxchange Online Account – this is a security feature of the app and ensures that the app is being used in the correct manner. Without linking the app to your Healthxchange Online Account you will not be able to perform consultations. If you don’t have a Healthxchange Online Account you can register one here.
Your data and security are important. Read our section on how you are protected and your patient and clinic data is kept safe and secure every step of the way.
Absolutely. Clever Clinic takes data protection extremely seriously. Clever Clinic is built out using the latest in secure cloud hosting environments ensuring data is safe. Data is also encrypted when at rest and whilst being processed.
All data entered into or generated by Clever Clinic is stored securely within an Amazon Web Services infrastructure.
No – any data you input to the system is stored on the cloud. No data is stored on the iPad. When you use the iPad to take any photos the camera Roll on the iPad is disabled and photos are sent directly to the cloud storage.
Yes - Clever Clinic provides mechanisms to record patient contact preferences as well as prompts when this data is missing. There are several functions within the app that require contact consent to be in place before they are activated – such as email and SMS communication.
Absolutely, if you ever need to export your data from Clever Clinic you can contact our support team and we will endeavour to fulfil your request as quickly and efficiently as possible.
Feature rich and with pre-loaded content you can be up and running in no time. Read on to find out more about the key features of Clever Clinic.
Yes – Clever Clinic is preloaded with Consent forms. You are also free to upload your own consent forms to attach to a treatment.
Yes – You are prompted within the consultation flow to capture before and after images as part of a complete consultation.
Yes - Clever Clinic contains a powerful and flexible calendar booking system as well as a clinic resource planner.
Yes – When you first install Clever Clinic it is pre-filled with certain information. You can make changes to the content of the app to ensure it suits your needs. For example if you don’t want a pre-loaded treatment in the system simply remove the pricing and the option will be hidden from view. Please see the resources section for a video demo of this.
Yes – Clever Clinic integrates with your Healthxchange Online Account to facilitate ordering, Quickbooks and an SMS platform. Future plans include integrations with Xero and many more providers.
Yes – There is a simple patient import function that will allow you to upload your patient data. Please see the resources section for a video demo of this.
Yes – We have partnered with one of the largest providers of SMS messaging in the market and we purchase the SMS credits in bulk. This means we get the best prices we can and in-turn share any savings with our Clever Clinic users.
Yes – You have the ability to email Consents, Aftercare and Treatment plans to your patients at the end of any consultation. The Clever Clinic app will use the email account set up on the iPad.
From setting up to your first consultation find out all you need on how Clever Clinic will work in your clinic.
Setting up your account is simple, download the Clever Clinic app from the app store and then complete the initial steps on the iPad. You can then complete the set up on a normal browser or in the app. Please see the resources section for a guide on setting up your account.
Yes – You can have as many users in your Clinic Group as you need to. You can also set each users permissions to ensure only those who are medical can carry out consultations etc.
Yes – Your Clinic Group is your Clever Clinic account, within that account you can then create as many Clinics as you wish. Each Clinic will then have it’s own calendar and staff list associated with it.
You can link any of your Clinics within your Clinic Group to your Healthxchange Online Account. You can only link one clinic to one Healthxchange Online Account but you can have as many clinics as you need.
Yes – Usernames and Passwords and unique but you can use the same email address across multiple accounts
Each treatment has an aftercare and consent form attached to it. If you want to upload your own versions you can do so by editing the treatment in the web admin site and attach your own consent and aftercare.
Yes – in the web admin site you can create ‘Inventory’ items. An inventory item can be added to invoice at the end of a consultation or an invoice can be created for just inventory items if no consultation has taken place.
Once you have set up your Clever Clinic and added a patient click on the calendar under the practioner you want to book an appointment for. Book your appointment and then your practitioner can open the appointment from the app and start the first consultation.
+44(0)808 169 1650